LIMITED WARRANTY – a. What Is Covered This warranty is limited to repair or replacement (at our option) of any FiTech part that fails because of a defect in workmanship or materials. Implied warranty: Any warranties implied by law are limited to the duration of this warranty, (except in those states where prohibited by law). b. How Long It Is Covered – All FiTech products are warranted for a period of one year from date of original retail purchase with an original receipt showing proof of purchase. c. Who We Cover: All FiTech warranties apply to the original purchasing consumer. d. What We Do Not Cover • Failure of a product due to misapplication, improper installation or maintenance, misuse, abuse, unauthorized repairs, accidents, or modifications to the original design. • Certain components of the EFI systems are limited to a 90 day warranty period. See separate complete Limited Warranty document for a list of specific components. e. What We Do Not Cover(Continued) • Removal or replacement costs. • Shipping costs. • Damage to related components. • Costs incurred due to downtime of vehicle.
Warranty Service Procedure • In the event a problem develops with one of our products, contact our customer service department at 951-340-2624 or fax to 951-340-2648. It may be determined that the product will have to be returned for inspection and/or repair. A Return Merchandise Authorization (RMA) number will be assigned to you. This number must be on the box shipped back to FiTech Customer Service . • The product must be returned via freight prepaid. It must be accompanied by a clear description of what the problem is with the product. • If the product is determined to be defective within the warranty period, FiTech will repair, replace, or issue credit to the original consumer at our option. Any repaired or replaced product will be returned to the sender via prepaid Fedex or other ground carrier.
Our Go EFI systems are intended for use with unleaded pump gas up to 15% ethanol content.
Customers needing warranty repair or an RMA can email firstname.lastname@example.org. **Warranty email is only for checking status of an existing RMA. If an RMA is needed please contact technical support first. .
There is no warranty on the following:
- Any product used in marine applications unless specifically stated for marine usage.
- Any parts used in racing applications or subject to excessive wear.
- Any product that has been physically altered, improperly installed or improperly maintained.
- Any product used in improper applications.