WARRANTY INFORMATION
Warranty Information
LIMITED WARRANTY
One Year Limited Warranty on FiTech EFI Systems
FiTech extends the following limited warranty to the original purchaser of a FiTech EFI system purchased before November 1, 2022. FiTech warrants its products against defects in materials and workmanship, under normal use and service for 1 year from the date of original purchase. This applies only to the original purchaser and the parts must remain installed on the original vehicle for which they were purchased. This warranty is void if the product was improperly installed, was installed on a vehicle for which it was not designed, if it was modified in any manner, or was removed from the original vehicle and reinstalled on another vehicle.
This warranty shall not apply to any product installed improperly, or contrary to FiTech's instructions, altered, misused, repaired or damaged from an accident, collision, or willful or negligent act. To make a claim under the terms of this Warranty, the original purchaser must contact FiTech tech support. If FiTech tech support deems the product in need of warranty service, proof of original purchase will be required. Purchaser must call FiTech Technical Support (951-340-2624) option 2 or email: [email protected], to obtain a Returned Material Authorization (RMA). Proof of purchase must clearly show the place of purchase, purchase price, product purchased, and date of purchase.
FiTech's liability is expressly limited to replacing or repairing the defective part or parts (refunds are not covered under FiTech's 1-year Limited Warranty). FiTech will have no liability for the cost of installation or removal of the defective product or for the cost of labor or any additional parts required to complete the installation of the replacement product. FiTech is not responsible for any shipping charges accrued during the warranty process/claim.
In no event will FiTech be liable for any indirect, special, incidental, or consequential losses or damages (including but not limited to interruption of business or loss of business or profit) resulting from the use or inability to use the product, any breach of warranty, or any defect in the product, even if FiTech shall have been advised of the possibility of such potential damages or losses. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
If the product is in the FiTech facility for repair, the amount of time the product is in repair will be added to the existing warranty period.
In the event that your EFI System that is under warranty is in for repair and FiTech has authorized a replacement, and if that EFI System has been discontinued, FiTech will replace it with a similar product for the same application. The replacement EFI System will maintain the existing warranty period of the original EFI System.
Fuel Pumps and Air Filters:
- Fuel pumps (Fuel pumps are subjected to a 1-year limited warranty. The customer must send photos of filters used in application. If the filter is completely clogged or contaminated, the fuel pump will not be covered under any FiTech warranty).
- Air Filters are subjected to a 1-year limited warranty on manufacturer defects only. The customer must send photos of filters used in application. Warranty cannot be claimed on air filters due to lack of maintenance.
Replacement Parts:
- Purchased replacement parts. (For example, replacements parts purchased outside of an approved FiTech warranty repair) are subjected to a 1-year limited warranty on manufacturer defects only.
What is not covered under FiTech's 1-Year Limited Warranty:
- Fire Damage.
- Cracked footings or flanges on the base of EFI units due to over-tightening or improper installation.
- Removal or replacement costs.
- Shipping costs.
- Damage during shipping.
- Damage to related components.
- Costs incurred due to downtime of a vehicle.
- Vehicle transport or storage costs.
- Any product used in marine applications unless specifically stated for marine usage.
- Any product purchased from an unauthorized third party (for example: Amazon, eBay, Craigslist, etc.)
Purchased before Nov 1, 2022-Click to view this warranty.
3-Year Limited Warranty on FiTech EFI Systems
WARRANTY ON THIS EFI SYSTEM IS SOLELY HANDLED BY FITECH FUEL INJECTION. DO NOT CONTACT THE SELLER.
FiTech extends the following limited warranty to the original purchaser of a FiTech EFI system purchased after November 1, 2022. FiTech warrants its products against defects in materials and workmanship, under normal use and service for 3 years from the date of original purchase. This applies only to the original purchaser and the parts must remain installed on the original vehicle for which they were purchased. This warranty is void if the product was improperly installed, was installed on a vehicle for which it was not designed, if it was modified in any manner, or was removed from the original vehicle and reinstalled on another vehicle. Coolant temperature sensors and oxygen sensors are not covered under this warranty.
This warranty shall not apply to any product installed improperly, or contrary to FiTech's instructions, altered, misused, repaired or damaged from an accident, collision, or willful or negligent act. To make a claim under the terms of this Warranty, the original purchaser must contact FiTech tech support. If FiTech tech support deems the product in need of warranty service, proof of original purchase will be required. Purchaser must call FiTech Technical Support (951-340-2624) option 2 or email: [email protected], to obtain a Returned Material Authorization (RMA). Proof of purchase must clearly show the place of purchase, purchase price, product purchased, and date of purchase. Purchaser needs to register their product here: https://fitechefi.com/warranty-registration or using the mail-in registration form found in the product box.
FiTech's 3-Year Limited Warranty does not cover factory refurbished parts, this warranty is only valid for new purchases from an authorized dealer.
FiTech's liability is expressly limited to replacing or repairing the defective part or parts (refunds are not covered under FiTech's 3-year Limited Warranty). FiTech will have no liability for the cost of installation or removal of the defective product or for the cost of labor or any additional parts required to complete the installation of the replacement product. FiTech is not responsible for any shipping charges accrued during the warranty process/claim.
In no event will FiTech be liable for any indirect, special, incidental, or consequential losses or damages (including but not limited to interruption of business or loss of business or profit) resulting from the use or inability to use the product, any breach of warranty, or any defect in the product, even if FiTech shall have been advised of the possibility of such potential damages or losses. Some states do not allow the exclusion or limitations of incidental or consequential damages, so the above limitation or exclusion may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.
If the product is in the FiTech facility for repair, the amount of time the product is in repair will be added to the existing warranty period.
In the event that your EFI System that is under warranty is in for repair and FiTech has authorized a replacement, and if that EFI System has been discontinued, FiTech will replace it with a similar product for the same application. The replacement EFI System will maintain the existing warranty period of the original EFI System.
What is not covered under FiTech's 3-Year Limited Warranty:
- Offboard Sensors (oxygen sensors, and temperature sensors, are subjected to a 1-year limited warranty).
- Fuel pumps (Fuel pumps are subjected to a 1-year limited warranty. The customer must send photos of filters used in application. If the filter is completely clogged or contaminated, the fuel pump will not be covered under any FiTech warranty).
- Air Filters are subjected to a 1-year limited warranty on manufacturer defects only. The customer must send photos of filters used in application. Warranty cannot be claimed on air filters due to lack of maintenance.
- Fire Damage.
- Cracked footings or flanges on the base of EFI units due to over-tightening or improper installation.
- Removal or replacement costs.
- Shipping costs.
- Damage during shipping.
- Damage to related components.
- Costs incurred due to downtime of a vehicle.
- Vehicle transport or storage costs.
- Any product used in marine applications unless specifically stated for marine usage.
- Purchased replacement parts. (For example, replacements parts purchased outside of an approved FiTech warranty repair). Purchased replacement parts are subjected to a 1-year limited warranty on manufacturer defects only.
- Any product purchased from an unauthorized third party (for example: Amazon, eBay, Craigslist, etc.)
- a
What Is Covered: This warranty is limited to repair or replacement (at our discretion) of any FiTech part that fails because of a defect in workmanship or materials. Implied warranty: Any warranties implied by law are limited to the duration of this warranty, (except in those states where prohibited by law).
- b
Whom We Cover: All FiTech warranties apply to the original purchasing consumer on items purchased from an authorized dealer/reseller. Warranties are not transferable.
- c
What We Do Not Cover
- Failure of a product due to misapplication, improper installation or maintenance, misuse, abuse, unauthorized repairs, accidents, or modifications to the original design.
- d
What We Do Not Cover (Continued)
- Removal or replacement costs.
- Shipping costs.
- Damage during shipping.
- Damage to related components.
- Costs incurred due to downtime of a vehicle.
- Vehicle transport or storage costs.
Warranty Service Procedure
- In the event, a problem develops with one of our products, contact our tech support department at (951) 340-2624 option 2 or [email protected]. It may be determined that the product will have to be returned for inspection and/or repair. A Return Merchandise Authorization (RMA) number will be assigned to you. This number must be on the box shipped back to FiTech Warranty. Any packaged received without an authorized RMA number and without the number written on the box will be rejected and sent back at shipper's expense.
- The product must be returned via freight prepaid. It must be accompanied by a clear description of what the problem is with the product.
- If the product is determined to be defective within the warranty period, FiTech will repair, replace, or issue a credit to the original consumer at our discretion. Any repaired or replaced product will be returned to the sender via prepaid FedEx or other ground carriers.
There is no warranty on the following:
- Any product used in marine applications unless specifically stated for marine usage.
- Any parts subject to excessive wear or extreme environments.
- Any product that has been physically altered, improperly installed or improperly maintained.
- Any product used in improper applications.
- Any product purchased from an unauthorized third party (for example: amazon, ebay, craigslist, etc.)